Quality

ISG Jackson operates an Integrated Management System incorporating its comprehensive range of policies and procedures, covering quality, health and safety, and environmental/sustainability issues. The company works in partnership with BSI for registration of the management system to the international standards ISO 9000:2000, OHSAS 18001 and ISO 14001. All policies/procedures are reviewed regularly and annual objectives for quality improvement are formally identified and set.

Our management system is structured around a high-level process which runs from identifying work opportunities, to gaining customer and consultant feedback on the finished product/process, as well as obtaining sub-contractor feedback. In line with best practice, we seek to operate an ongoing process of review and improvement. Many detailed process charts and procedures are used to manage specific activities within the business. Key areas of quality consideration include that of design, sub-contractors/suppliers, trade packages, execution, inspections/handovers and post completion services.